It is indeed a good part of eBIZ.com Pvt Ltd Network Marketing company, at least they have refund facility too. If you have recently purchased the eBIZ.com Pvt Ltd Computer Course package and if you are not satisfied or feeling misguidance then, no need to worry. You can easily cancel your package and get money as the refund. Just you need to follow these simple procedure.
Step by step process to cancel eBIZ package and refund money
Please Note: According to refund policy – You can cancel your eBIZ.com Pvt Ltd package within 30 days (Till 6:00 pm) from your registration date. After 30 days, it is not possible to cancel package and get refund money. While joining, this information you might had read in their Terms & Condition page. If you had not read, then sorry it’s your mistake.
Before sending the cancellation request, make sure your address in eBIZ profile is correct otherwise someone else may receive your refund cheque. Also, must change your password to prevent from ‘cancellation of your refund request’ by any upline.
To get your money refund from eBIZ:-
- Go to http://support.ebizel.com
- Login with your eBIZ username and password
- From the main menu, head over to “Post New Query.”
- Select category – Refund Request
- Enter subject – Cancel package (Hint: Under 25 Characters)
- In query field, write an application with mentioning your reason that why you want to cancel your eBIZ package and requesting the refund. Make sure you also mention your Username, DID and TID too.
- In contact number field, enter your mobile number which you had provided to eBIZ during online Signup. Since the eBIZ House team may contact you regarding cancellation. Therefore, make sure you keep this number ON for next 2-3 working days.
- Click on “Post Query” button.
- Now, you need to wait for 48 Hours, and you may get a call on your number from eBIZ House. After successful cancellation, you will be no longer able to Login your profile. It will always say ‘Login failed‘ means your package has been cancelled. If you don’t receive the call within 48 hours. Please call yourself to eBIZ House to confirm your package cancellation.
If you are still in doubt? Watch this video for better clarification in Hindi.
2 Things you must know regarding refund process
- eBIZ.com Pvt Ltd will send you refund amount via cheque of Rs 12,119 within 90-100 days“. According to their terms, they will deduct Rs 860 for processing charge (Including all taxes).
- The type of Cheque will be ‘Multi-City‘ & you will receive at your registered address.
Frequently Asked Questions
How to write an application?
- Below is a sample template.
Good Morning sir/mam, Hope you are doing great. My name is PURCHASING_ASSOCIATE_FULL_NAME. On DD-MM-YYYY, I have purchased XYZ Package. I am completely not satisfied with this package. Kindly refund the money. DID: xxxxxxx TID: xxxxxxx Thanks Sincerely, PURCHASING_ASSOCIATE_FIRST_NAME
Important info: The name which you have used while online registration of eBIZ is known as ‘Purchasing Associate Name‘.
Why didn’t I received any call/response from eBIZ House?
- They do not reply to everyone. Rarely in some urgent situation, as verification, they call for asking some question. If you are getting login failed message, that’s enough for your confirmation.
eBIZ House number usually being out of reach or busy, so how to contact them?
- You should call in business hours from Mon-Sat between 10:55 am to 3:59 pm (peak time, in my experience).
My upline knows my password, should I change it?
- Yes, of course, you should do this after sending cancellation request. Because some guys cheat new people by changing their password or without their knowledge, they cancel directly refund request. So, to avoid such problems. My suggestion – Please change your password after the sending cancellation-request. Don’t share personal detail with anyone.
Read here » How to Change Password of eBIZ Profile?
Someone changed my password without my knowledge, now what?
- At the moment, there is no quick procedure to reset the password like Facebook. You have to contact eBIZ house for getting a new password. 4 years ago, we also had to send DD of Rs 170 along with an application.
Is it necessary to inform my Upline before sending cancellation request?
- No. You are independent to leave eBIZ without notifying your direct upline proudly. Just follow the procedure which I have discussed above. That’s enough!
Is it sure, I will get my refund money?
I express my sincere gratitude and appreciation to all of my loyal readers – Gulshan
Can I get my refund, if I have crossed 30 days?
No. The company official website FAQs says:
- After an expiry of this period, we cannot refund the money paid towards purchasing the Educational Package in any circumstances as we have already paid the commission of your sale to your Selling Associates. However, you can transfer your purchased product to someone who is interested in our Educational Package / Services or want to do the business (which is optional). For any transfer the approval of the company is important. Source: www.ebizel.com/faq.php
Latest Update of 23/Dec/2016
From my regular blog update: If you have not received money even after 90 days or you are going to send the request today, then it is my personal suggestion for you.
- After 48 hours of submitting the query, please cross-verify your cancellation request status by contacting directly to eBIZ House at Telephone number: 0120 4352941 /42
- Kind alert: ‘Login failed‘ may also appear if you are entering incorrect username or password.
- Regarding refund, you must send self-attested ID proof on their email id email@example.com or firstname.lastname@example.org
If you have any question, feel free to ask me below in the comment section. As possible as, I’ll try to reply every unique comment.
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